Ever notice how some of the greatest lessons are found by looking to the past? As what we may call a purpose-driven economy expands, and the global competition for talent likewise increases, the importance of communication skills in leaders becomes paramount. Leaders must be able to communicate well with different constituencies, from the board room to customers, and perhaps most of all, to the individuals and teams they directly lead.
In Carmine Gallo’s new book, Five Stars: The Communication Secrets to Get from Good to Great, he describes President Kennedy’s ability to persuade audiences that a person could set foot on the moon by the end of the ’60s decade. Kennedy didn’t convince us with facts alone, he made us feel. He combined what Aristotle called pathos and logos: emotion and logic. When we read Kim Scott’s current bestseller Radical Candor, she likewise shares with us that a good leader explains why, rather than rely on pure authority. Scott also cites the three classic steps of persuasion: pathos, logos, and ethos representing emotion, logic and credibility. A timeless lesson from Aristotle, and more important today than ever before.
The best leaders are lifetime learners. They look ahead and they learn from the past. The best leaders communicate. Leaders Persuade.